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Have we let you down?

If Carefree have done something wrong, we would like the opportunity to have the chance to put things right.
SO LETS SIT DOWN AND TALK ABOUT IT.


How it works

Explain the issue so we can understand what has happened. E-Mail, call or write to us.

We will get back to you in 5 working days, hopefully sooner. We will find a solution for you.

Tell us about it

Our Offices

Want to send us something in writing our address is

Carefree

Lingley House

Commissioners Road

Strood

Kent, ME2 4EE

We are so sorry this has happened, we will get you up as soon as possible.

Fibre broadband.

Connecting you fast.

Upgrade today.
Please provide us with the details below, we will then do the magic our side to progress this fault. A member of the Carefree Team will contact you, to look after you every step of the way.
Landline:
Account Number:
Alt. Number:
Fault description:

Offering Unlimited Fibre Broadband.

As little as £7 per month.


Upgrade today.

Before we can start to process your order, please enter the details required.

Don't worry, you're not committing to anything at this stage. You can change your mind any time during the process.

Landline:
Postcode:

Offering Unlimited Fibre Broadband.

As little as £7 per month.


Upgrade today.

Before we can start to process your order, please enter the details required.

Don't worry, your not committing to anything at this stage. You can change your mind any time during the process.

House Name:
House Number:
Postcode:
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